Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience (Hospitality Management) by Robert C. Ford (2011-02-14) Book PDF, ePub eBook

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Book Descriptions:

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience (Hospitality Management) by Robert C. Ford (2011-02-14) by Robert C. Ford; Michael C. Sturman; Cherrill P. Heaton

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